Reply to every review, in the language your customer actually wrote it in.
Reputation Management Tool for restaurants, hotels, and salons. Compliance-first under DPDPA. Multilingual. Made in Bangalore.
Built for Indian hospitality · 10 languages · Set up in 2 minutes
Built for the realities of Indian hospitality.
Each industry has different review patterns, vocabulary, and guest expectations. Reputeflows systems are trained per vertical — not generic.
Hotels & homestays
Multi-property reputation intelligence for India’s Restaurants, hotel and homestay brands and Salons. Built around guest concerns that actually move bookings: room cleanliness, check-in experience, breakfast quality, staff responsiveness, and value.
For hotels & homestays →Restaurants
Review management across Google and WhatsApp. Sentiment analysis tuned for food, service, ambience, and value. Trusted by independent restaurants and growing F&B brands.
For restaurants →Hotels, salons, and other service businesses
Generic vertical configuration available for hotels, restaurants, salons, cafes, homestays, and other service brands. Custom aspect taxonomy on request.
Contact us →Works with
Try it right now.
No signup needed.
Paste any real review on the right — or use our sample — and watch ReputeFlows craft a professional reply in under 3 seconds.
“Your food quality is exceptional — customers mention it in 9 out of 10 positive reviews. Your biggest growth lever right now is reducing weekend wait time. Even a token system or queue updates could add 0.3 to your average rating.”
Three steps to a
five-star reputation
No technical setup. No training required. Add your first review and get an AI-crafted reply in under 30 seconds.
Add your reviews
Paste reviews from Google, Zomato, Swiggy, TripAdvisor, Facebook, or JustDial — or connect your Google Business Profile to auto-import everything. Your QR code collects new ones automatically.
ReputeFlows crafts the reply
Choose your tone — Professional, Friendly, or Casual. ReputeFlows AI writes a personalised, on-brand response that addresses exactly what the customer said. Edit if you want.
Grow from insights
See what customers love and what needs fixing. ReputeFlows turns 50 reviews into a clear weekly report: top praise, recurring complaints, and specific actions to improve your rating.
Built for businesses that
take reputation seriously
Six powerful capabilities in one elegant tool — no complex dashboards, no enterprise contracts, no fluff.
AI Reply Generation
Instant, professional responses tailored to every review. Three tones, custom instructions, and vernacular language support including Hindi, Kannada, Tamil, Telugu, Malayalam, Marathi, Gujarati, Bengali, and Punjabi.
Sentiment Intelligence
Know exactly how customers feel — positive, neutral, or negative — and which aspects of your business they’re praising or criticising, week over week.
Google Integration
Connect your Google Business Profile once and reviews flow in automatically. No more copy-pasting. Replies can be posted directly back to Google.
QR Review Collection
Generate a custom QR code for your counter, table, or receipt. Happy customers scan it and leave a review. Unhappy ones send private feedback — directly to you.
Weekly Digest Reports
Every Monday morning, get a crisp email summary: new reviews, sentiment trends, top complaints, and one AI-generated action tip. Know your reputation without logging in.
Multi-Platform Hub
Manage reviews from Google, Zomato, Swiggy, TripAdvisor, Facebook, and Justdial — all in one clean dashboard. No more switching between 6 different tabs.
What good review management actually does
The difference a business feels in the first few weeks — replies that go out fast, in your voice, with a clear picture of what to fix next.
Reply in hours, not weeks
Businesses that respond quickly see their ratings climb — because the next customer reads your reply, not just your stars. Speed reads as “they care.”
Replies that sound like you
Not templates. On-brand responses in the language your customer actually wrote in — Kannada, Hindi, or English — ready in seconds, yours to edit.
The report that tells you what to fix
Every Monday, recurring complaints surface as one clear action — wait times, pricing, staff — whatever your reviews across Google, Zomato and Swiggy are really saying.
We’re early, and we’d rather show you the product than borrow words we haven’t earned yet. Real customer stories will live here soon.
Simple, transparent
pricing for every stage.
Start with a 14-day free trial — no credit card required. Then pick the plan that fits your hospitality business.
Full access to every feature for 14 days. No credit card. No commitments. See ReputeFlows work on your real reviews before you pay anything.
Start free trial todayFor a single-location café, restaurant, or salon ready to take reviews seriously.
Start Starter todayBuilt for 2–3 locations. Unlimited AI replies, Google Business sync, weekly digest. Where most hospitality brands land.
Start Growth todayUp to 10 locations. Multi-location switcher, Reputation Recovery, sentiment trends, priority support.
Start Pro todayFor larger hospitality groups — custom SLAs, dedicated success, API access. Talk to us about volume pricing.
Contact salesAll plans include AI sentiment analysis, multilingual support (English, Hindi, Kannada), and a 14-day money-back guarantee. No annual lock-in. When you upgrade, you keep everything — your replies, your review history, and your connected Google profile carry over. No setup twice.
Know exactly where
you’re winning —
and where you’re not.
Every month, we benchmark your outlets against the top 3 competitors in your city — aspect by aspect, platform by platform. Delivered automatically on the first Monday of every month.
- Monthly competitive benchmark report
- Top 3 competitors in your city, auto-identified
- Aspect-by-aspect score comparison
- Month-on-month trend tracking
- Urgency flags — where you’re losing ground
- Delivered to inbox + dashboard every month
- Works across all outlet locations
- No setup required — activates immediately
Available to all ReputeFlows customers.
Annual commitment · Billed upfront · No cancellation.
Reply to your welcome email or WhatsApp us to activate.
Every review deserves
a great reply.
Built for Indian businesses · 6 languages · Set up in 2 minutes. See results in your first week.
No annual lock-in · Cancel anytime